Privacy Policy

Privacy statement

1. What information do we collect?
Personal information is information that can be used to identify you directly or indirectly. Personal information also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated such that it no longer allows us, whether in combination with other information or otherwise, to identify you.
We will only collect and use personal information that is necessary to comply with our legal obligations and to help us manage our business and provide you with the services you request.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.
When placing an order or registering on our site, as applicable, you may be asked to enter the following information: your name, email address, postal address and telephone number. However, you can also visit our site anonymously.

2. What do we use your information for?
We use the information you provide to us for the specific purposes for which you provide the information, as indicated at the time of collection and as permitted by law. The information we collect from you may be used in the following ways:
（1） To personalize your experience (your information helps us better respond to your individual needs)
（2） To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you)
（3） To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
（4） To process transactions, including executing your payments and delivering the requested products or services. To administer a contest, special promotion, survey, activity, or other site feature
（5） To send periodic emails. The email address you provide for order processing may be used to send you important information and updates related to your order, as well as to receive occasional company news, updates, information related to products or services, etc.

Legal basis for processing personal information
If you are located in the European Economic Area ("EEA"), our processing of your personal information will be based on the following: To the extent that we obtain your consent to the processing of your personal information, such processing will be justified in accordance with Article 6 (1) on. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or to take pre-contractual measures at your request, such processing will be based on Article 6 (1) of the GDPR lit. (B). Where processing is necessary for us to comply with a legal obligation, we will process your personal information in accordance with Article 6(1) of the GDPR lit. (c), and where processing is necessary for the purposes of our legitimate interests, such processing shall be carried out in accordance with Article 6 (1) of the GDPR lit. (f) Please note that where you have consented to the processing of your personal information, you may withdraw your consent, for example by sending an email to at any time, the withdrawal of which will not affect the lawfulness of any processing previously carried out. based on your consent.

3. Your rights
（1） We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object, at any time, to further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, where technically possible, the right to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
（2） To protect the privacy and security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. . There are cases where applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal information we maintain.
（3） You can send us an email to exercise your rights. We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that your personal data is correct and up to date.

4. How do we protect your information?
You are responsible for the security of your own Shinyst username and password. We recommend choosing a strong password and changing it frequently. Do not use the same login details (email and password) on multiple websites.
That said, we implement a variety of security measures including offering the use of a secure server. All confidential/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and must keep information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) will not be stored on our servers.
Symantec's McAfee Secure scans the security of our servers and website and fully verifies them externally every day to protect you online.

5. Do we use cookies?
（1） Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you have allowed it through your settings). This allows the sites or service providers' systems to recognize your browser and capture and remember certain information.
（2） We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools. site for you in the future.
（3） We may hire third-party service providers to help us better understand our site visitors. However, these service providers may not use the information collected on our behalf except to help us directly conduct and improve our business. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. ("Google") to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. This information is used to compile reports and create services that help us improve our website and the services associated with it. The reports reveal website trends without identifying individual visitors.
（4） The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
（5） On some pages of our website, third parties that provide applications through our website may set their own cookies to provide services, track the success of their applications, or personalize applications for you. For example, when you share content using a sharing button on social networks such as Facebook or Twitter, the social network that created the button will record that you have done so. Due to how cookies work, we cannot access these cookies nor can third parties access the data from the cookies we use.
（6） If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you disable cookies some of our services may not function properly. However, you can still place orders by contacting Customer Service.

6. Do we disclose any information to third parties?
We do not sell, trade, or transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety of others.

7. How long do we keep your information?
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable tax, accounting or other laws.

8.Third party links
From time to time, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

9.Terms and conditions
Please also visit our Terms and Conditions section which sets out the use, disclaimers and limitations of liability governing the use of our website in the Terms and Conditions.

10.Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below.

11.Contact us
If you wish to exercise one of your rights as set out above, or if you have a question or complaint about this policy, the way your personal information is processed, please contact us by email: